The outrage over Facebook supplying personal user data to
Cambridge Analytica, when you put it all into perspective, is about nothing that
new. Facebook is a media company dedicated to delivering eyeballs to other
entities that seek to persuade us to buy something or believe something.
Broadcast media have long targeted demographics. When I
worked in radio programmers at my station went after the cherished 25-54-year-old
demo, the group said to have the biggest buying power. TV and radio stations
pursued ratings to show advertisers they could deliver those eyeballs or
eardrums. Advertisers use greed, fear, and of course, sex, to convert users
into buyers. For years, the target – the
demo – has been the broad side of a barn. The only thing different is the accuracy
of the targeting, thanks to the information at hand. As for the barn, well, the
privacy horse left it long ago.
Facebook CEO Mark Zuckerberg says he is not opposed to
regulation, but the issue is the kind of regulation. Keeping our personal
information away from advertisers or political entities is a non-starter,
though, as it’s the basic media business model. Facebook doesn’t charge us as
individuals for using its service. That said, these social media platforms
should be required to educate users about what’s happening with their data –
and that means going way beyond a fine-print user agreement that nobody reads. And
Facebook does have to keep track of who gets this data and how it is used, what
apps are doing with it…and by the way, keep those clients out of our Friends
lists. Just as an aside: if we want our data kept from prying eyes, would we be
willing to pay for belonging to Facebook?
It may be in fashion now to hate Facebook, but most of us like
keeping up with friends and family, and social media have allowed us to
reconnect with people long since forgotten. I work from home and have no
co-workers, so Facebook allows me to maintain ties with former colleagues. True,
these contacts are no substitute for actual human interaction, but I still
think they’re better than nothing. At its best, Facebook offers a reminder in
our low points in life that whatever the situation, we are not alone.
We users are not victims, unless we allow ourselves to
be. If we want privacy, we have control
of the switch or the plug and can always turn it off or pull it out. But if we
do want to use these media, we have choices, and it’s our responsibility to
choose those that best serve and inform us, and for which we are willing to
sacrifice some level of privacy. We can
also teach our kids how to make the best choices, and impress upon them that in
the end, we are our own editors, in control of our eyeballs, eardrums…and
brains.